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What to Do After Hail

A practical hailstorm checklist: stay safe, document visible damage, arrange a roof inspection and understand the next steps with your insurer.

Close-up of damaged asphalt shingles with areas of missing granules.

After hail passes, start with safety and documentation. A storm in your neighborhood does not establish that your roof needs replacement. The next step is to identify the actual condition of your property and the work, if any, that is needed.

Stay on the ground

Wait until conditions are safe. Keep away from downed power lines, unstable trees and damaged structures. Do not climb onto the roof to look for hail marks. If there is an immediate danger, leave the affected area and contact the appropriate emergency service.

Record what you can safely see

  • Note the storm date and when you first noticed a leak or other change.

  • Photograph visible damage from a safe location.

  • Save earlier roof records and photographs if you have them.

  • Keep receipts for reasonable temporary protection or emergency work.

Arrange an inspection before assuming the scope

Tell the roofer about leaks, earlier repairs and any changes you noticed after the storm. Ask for photographs and an explanation of the findings. The covering, flashing, vents and surrounding details may need different work. A repair may be appropriate in some cases; broader damage may justify a replacement discussion.

Request a roof inspection

Ask your insurer about your policy

If you believe you have an insured loss, contact your insurer about reporting requirements, coverage, deductible and documentation. The insurer determines claim coverage under your policy. A roofing estimate describes proposed construction work; it is not a guarantee that a claim will be approved or paid in full.

Texas law does not allow contractors to waive or absorb a property insurance deductible. A roofer doing the repair work also cannot act as your public insurance adjuster on that claim. Use the Texas Department of Insurance resources below for guidance.

Compare written repair proposals

Look for an identified business, a clear scope, payment terms and an explanation of how additional work will be handled. Avoid making a rushed decision based only on someone’s claim that every roof on the street is damaged. Keep copies of the documents you sign.

Repair or replace? How we assess a roof

Talk to Barnes N’ Roofs about your roof

Official Texas resources

Texas Department of Insurance: after hail or windstorms

Texas Department of Insurance: roofing and insurance law

Use a simple storm-response checklist

StepUseful action
1. Stay safeMake observations from safe ground-level or indoor locations.
2. Record changesSave dates, photos, leak locations and earlier roof records.
3. InspectRequest documented findings before assuming replacement is necessary.
4. Define the workCompare the affected areas and repair or replacement scope.
5. Check coverageAsk the insurer and warranty provider about their separate terms.

Impact rating does not settle a damage claim

Class 3 and Class 4 describe laboratory impact classifications. They do not prove that a particular roof is undamaged, guarantee an insurance discount or automatically provide hail coverage. A qualifying HailGuard warranty is a separate, conditional manufacturer option.

Read the HailGuard rating and coverage guide

Source: TAMKO impact-rating limitations

An IKO example: rating versus coverage

Dynasty is IKO’s Class 3 option and Nordic is its Class 4 option. Those classifications do not establish whether your particular roof was damaged. IKO excludes hail damage from its limited warranty. Keep the rating, inspection findings and applicable coverage separate when deciding your next step.

Compare IKO Dynasty and Nordic

IKO impact-rating and warranty limitations

Close inspection photo of shingle surfaces from our project files. Visible marks alone do not establish hail damage or insurance coverage.

Close inspection photo of shingle surfaces from our project files. Visible marks alone do not establish hail damage or insurance coverage.

Prepared by Barnes N’ Roofs, New Braunfels, Texas. Updated September 17, 2026.

Visual guide additions reviewed September 18, 2026.